Re-Designing Roles For Purpose-Driven Millennials

The millennials or generation Y are a different breed altogether. They are grouped in the 18-34 age categories of the workforce. They are very different in their outlook, in their aspirations, in their skill levels, in their energy and above all, their approach to general life. Their expectations from the organisation are different. For them, work-life balance is not a matter of choice but it is an inherent part of thinking.

The millennials or Gen Y are redefining the workplace. Their new expectations and a new definitions of the workplace along with competitive business environment forced the organisation to redesign roles for them. Now companies have to go outside their corporate amenity zone to redesign roles for purpose-driven millennials if they want to remain ingenious, impressive and financially competitive.

Now the big question is how an organisation deals with this enthusiastic millennial workforce? How do they design new engagement models? Does the newly designed model cover all millennials? This journal tries to find out answers to these questions and also give some recommendations through change perspective.

Analysis:

The millennials are growing in numbers and they are very important for the organisation in this competitive business environment. The companies have released this and they have to rewrite their strategies for two reasons (i) to keep their motivational level high and (ii) to retain them. But this is not an overnight work. The companies have to go beyond the traditional human resources management practices and find the updated expectations of these millennials. The companies have to build new engagement model which is aspirational and inspirational for millennials to build on their capabilities.

Current literature shows that millennials or Gen Y are more looking for constant and regular feedback. On the daily basis, they want to be updated how they are performing their duties at their workplace. Actually, this type of practices is beneficial for both the employees and the organisations. The employees will know where they stand and in which direction they have to go. They will come to know whether they are on a right track or not. If they find themselves on the wrong track then they have opportunities to improve themselves and follow the right track. If we look from the employers’ point view then we can see that employers’ will have opportunities to extract best out of each employee by knowing their strength and working on that. The practice of regular and constant feedback also gives an idea to stay ahead on learning curve. They keep learning on the daily basis. And the most important thing is that they keep themselves engaged every day. So, overall we can say, managing performance is one of the major engagement drivers for millennials.

The millennials or Gen Y are of liberal in their thinking. Unlike, their older generation, they are quite open and frank when it comes to discussing issues. They do not want to limit themselves only in regular and formal conversation but they keep themselves busy in an ongoing conversation and debate. They are looking for a platform where they can share their ideas and views, where they have an opportunity to learn from not only respective company’s colleague but also from others who are not a part of that particular company. This shows that millennials are more interested in social networking and it became a part of their lives. So, as a company to gain their commitment, it is important to provide them with a platform like Facebook where they have opportunities to share their ideas, learn from their friends etc. Providing social networking facilities not only help individuals but it also helps organisations if that particular individual uses his/her learning at their workplace.

The other thing current literature found is that millennials are not much interested in classroom learning but they want engagement programme which is in semi-formal or informal form. They are not in the favour of lengthy training programme but they want which are quick and easy to learn. They want to implement their learning earliest and see the difference. So onboarding engagement becomes a critical practice these days. So it is very important for the organisation to know drafting onboarding engagement activities by knowing employee’s’ interest as well.

The millennials or Gen Y are saying a big “NO” to extended working hours, stagnated salaries, working on a weekend but they mostly prefer work-life balance. Work-life balance is not a matter of choice for them, it is an inherent part of their thinking. They have a thinking that hours doesn’t matter, the quality matter what you give as an outcome. So their work should not measure on the hourly basis but it should measure on the quality basis they produced. Flexibility is what they are asking for.

Literature also revealed that millennials or Gen Y don’t just spend time on earning salaries but they are looking for job satisfaction. Adding skills and knowledge is one of the major things which they are looking for as work. They want such type of work which helps them in their career growth and gives new direction and meaning to their life’s journey. So it is the organisation responsibility to provide them such type of job and keep them engage.

These millennials do not do any work for the sake of doing but they do it for any purpose. They always need a purpose behind everything they do. In this case, organisations have to be transparent then only personal goals will align with organisational goals as a whole. Personally,  I believe that employees should know what they are doing and why. Then only they can give their 100 percent.

So, from the above discussion, it is very clear that millennials or Gen Y group’s expectations are beyond traditional human resource management practices. To succeed, companies have to change their engagement model and include all those which Gen Y want. Now the question is how do they do that? To know what millennials want, companies have to ask from them. They (companies) have to very clear about each and every employee’s’ expectations. If once they are clear about their expectations then they should redesign their engagement model by including all findings. I think GROW model will be a good option for them. This is how GROW model works for them:

 

Goal: Here the companies have to be clear about what they want to achieve in the long term? Is their want challengeable, attainable and possible?

 

Reality: They should be aware of their current situation. They should know what is that which hold the company back? For example, in this case, millennials expectations hold them back.  Another question they should ask is how new initiative impact current employees?

 

Options: If once they are aware of their current situation then they should ask what are the options they have? For example, in this case, they can ask each and every employee’s expectation to know what they want actually and then accordingly redesign their roles and engagement model. They should also analyse cost and benefits of each option they have.

 

Way Forward:  Here they should ask to what extent the selected options meet their objective? What all support will be needed to stay alive in the market?

 

 

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About the Author:

Chandan Kumar is an MA HRM student in Human Resource Management at Tata Institute of Social Sciences, Mumbai (Hyderabad Campus).

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TISS Mumbai (Hyderabad Campus) : Is The Experience Worth It?

Hey there!!! Like every stereotypical post here on this site, I am going to tell you a very similar story which will give you a starlight picture of my college and I will praise my college campus, academics, culture, people, and internships and even tell you it is unique. Haven’t you heard this before? Isn’t it the clichéd article you have always read here? But here I am, going to tell you a story in this format. If any of you have read Basic Mathematics, you must have gone through this one chapter – Numbers. Here, we assume that N is an irrational number and then go through several steps in which there is a numerator and a denominator and in the end we prove that ‘N’ is in fact, a rational number. Confused? So was I when I joined Tata Institute of Social Sciences, Mumbai (Hyderabad Campus). I was skeptical and I wasn’t sure if I made the right decision. Did I make the right decision? Maybe, maybe not. Only time will tell.

Let me give you a glimpse of why this might not be the best decision. First of all, since I am in the first batch, I am not aware of the kind of placements that I will have. But more than the greed of placements, what I completely believe is that today B Schools are yet to offer the quality which we actually need. They are mere power houses that produce identical products with no standout feature. I have no intention of being the antagonist here but why are we not able to produce innovative and smart leaders of tomorrow? It is because of the lack of desire to learn. There is but one goal- Making money. Since I have paid 15 Lakhs and invested two years of my life into a college, I need a decent ROI. This is of course only possible if I land a job that is worth at least 18 lakhs per annum. This train of thought might be logical and even practical in some cases. But and there is a hue but, there is and always will be a dearth of good HR professionals who are actually employable as long as the focus is just on monetary benefits ignoring the HUMAN part of HR.

So, what sets my college apart from these manufacturing units?

TISS IS NOT A B- SCHOOL

  • We have a batch of 22 students followed by a batch of 41 juniors. We are a small, tightly knit group; a family that works together on everything. A couple of students and I, who were lucky enough to be in Hyderabad during the second semester, were actively engaged in the Admission Process.
  • We didn’t have an Admissions Committee, whoever was available, took up the job. Why is this an advantage you might wonder? I am learning economics everyday. It has helped me to  allocate my time and energy to decide whether I should focus on studies, on student admissions, focus on college marketing or on some competition.
  • We have the same curriculum as that of Master of Arts in Human Resource Management & Labor Studies which is offered in Tata Institute of Social Sciences, Mumbai. This gives us equal exposure to the various fields of studies ranging from Women Studies, Development Studies, Public Policy Governance, Rural Development Governance, etc.

One very common thing about both the campuses is that there are lush green trees in the campus in the heart of two very busy cities, Mumbai and Hyderabad. There are TISS alumni who are constantly assisting us in developing our new campus and there is the more than obvious – a) the Foundation Courses in Society, Politics and b) several internships. Yes, we do. We have a block internship at the end of every semester and a Summer Internship. Though the future of such a budding course cannot be predicted, the next batch seems extremely promising with not only better numbers in all aspects but also in the kind of spirit that they have brought to the college.

Now, if anybody has ever worked in a startup, they will be able to better relate to the kind of environment I am talking about. Yes, it is challenging and yes it takes a brave heart to get into a new campus, but when I decided to be a part of the TISS family, I was pretty much aware of what I could expect from this institute.

All in all I am extremely content so far. I have worked in the IT industry, Banking and Retail Industry, Manufacturing Industry and my faculty mentors have beautifully carved the HR experience for each student here. My projects have had a huge variety from Employee Engagement, Employee On-boarding, Great Places to Work Survey, Strategy, Employee Bench Management and Labour Laws Compliance and Statutes. I will let the reader decide for whether this kind of experience is worth a shot. And when it comes to placements, I am very sure that this is not an Institute which needs great students to survive. This is an institute that can transform its students into professionals of mettle.

Hence, ‘N’ is a rational number.

 

_________________________

About The Author:

Rimleena Boro is pursuing her MA in Human Resource Management at Tata Institute of Social Sciences Mumbai – Hyderabad Campus. She is from the batch of 2017.

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TISS Mumbai (Hyderabad Campus) – Student Testimonial

 

At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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At the very outset, I will say that it has indeed been a pleasure to be a student of TISS, Mumbai (Hyderabad Campus) for the last 4 years because of all the learning (both formal and informal) that I have received in TISS, Mumbai (Hyderabad). After completing my Bachelors from TISS Mumbai (Hyderabad Campus) it wasn’t much of conundrum to choose the MA in Human Resource Management program due to its sheer expanse and all-inclusive nature as far as the profession of Human Resource is considered. What I essentially felt is that an 60 plus year old course (read MA HRM & LR, TISS, Mumbai) has been given an important face lift that makes it an even more desirable “product”, if I can call it so. The credit load is extra with more subjects added keeping in mind the current market demands from a human resource professional.

Other than the classroom learning, I will rate the informal learning at TISS Mumbai (Hyderabad Campus) to be a bigger source of contribution to the students’ capabilities. The course is filled with interactions with HR professionals, academics as well as leaders from diverse other fields. The cherry in the pie is that many of the core and non-core courses are actually conducted by stalwarts from those particular fields, who pass on much more than just textbook learning. Another crucial part of informal learning here is the Field Immersion every semester. With the wide range of companies in place, it is obvious that students pick up very crucial things and their learning is expanded when such things are debated and discussed in the class, for which TISS Mumbai (Hyderabad Campus) provides the most conducive of atmospheres. In my two semesters here, I have been to two organizations- DuPont and Mercer- which are as different as apples and oranges in terms of their business. Therefore, it’s only natural that the scope of learning is expanded as well.

Therefore, as a student of this institute and this course I can vouch for its ability to develop those competencies that are the most demanded in the market. The atmosphere here is brilliant because of the focus on the means as well as the ends, and not just the ends.

 

AMRIT PANDA

MA in Human Resources Management

Tata Institute of Social Sciences

Hyderabad

Class of 2017

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