On the 13th of February, 2019, the students of the Vinod Gupta School of Management, IIT Kharagpur had the privilege of hosting Mr Sourav Sinha, Chief Information Officer at IndiGo Airlines for a Guest Lecture on “Revolutionized Airline Industry, its challenges and success factors”. In a career spanning over 25 years, he has shouldered diverse responsibilities and steered important services in the aviation industry.
Mr Sinha began his session by emphasizing the underlying facts related to global aviation and how the Indian aviation sector has managed to grow in double digits over the past two years. He described factors such as robust demand, greater flexibility in policies and increasing investments which act as pillars in the Indian aviation industry. He explained how IndiGo, by working on hassle-free services, on-time flights and affordable prices has been able to lead the competitive Indian aviation market for more than a decade.
Our esteemed guest then spoke about technology, which has always proved to be a spine in revolutionizing the airline industry once in every decade. These days, digitization, with the help of emerging technologies such as the Internet-of-Things, Blockchain and Artificial Intelligence, is indeed playing a vital role in transforming this sector.
Mr Sinha made the students realize that it is imperative for new technologies to be adopted and implemented in businesses in a way that brings productivity and a higher level of maturity in operations.
In the last part of his session, Mr Sinha suggested that any organization can become an industry leader by concentrating its locus of focus on the three sources of innovation - people, process and technology. Answering the queries of the curious audience, Mr Sinha provided several other insights on international aviation and also conveyed that the most important thing that a young manager of today needs is the openness to new ideas.
The Vinod Gupta School of Management, IIT Kharagpur would like to thank Mr Sourav Sinha for enlightening its students through such a highly informative session.