Aditya Birla Group : Why it is big in my Life Shilajit Dutta,IIM Visakhapatnam

                        Challenges that I have faced and Overcome in My Life

                   Life provides us with a variety of challenges; it’s the only exam where the questions faced by us and decisions taken are unique and depends on the thought process and capabilities of the individual. So our responses are unique. In my life also I have faced several challenges, some related to work and some others not related to work. However after overcoming every challenge I have found renewed confidence in my abilities and a more clear vision towards my goals and aspirations. I will describe a challenge I faced during my short stint in IT company as a System Engineer and Cluster Lead.

       I was handled the responsibility of a Team of three people in my company to look after their day to day work and also to ensure on time delivery of daily work is ensured.  It was first time as a lead and my responsibility was to manage other people and ensure that the team performs as a whole and there are no escalations. Although the first few weeks we were going fine soon the team came across a road-block and due to certain data validation mismatches,a lot of data had been mistakenly updated in a production site.

   There was an escalation and I was asked to mitigate it. Having no formal experience in team management or mitigation of escalation issues IT was difficult for me to come up with a plan to mitigate the issue and come up with a back up plan to ensure that no more escalations can occur. I talked with my seniors and restored the data that was corrupted with the help of a tool that keeps track of such losses. Then I along with my team members put a third validation check in place to ensure that such sorts of mistakes do not recur. After that th project went smoothly and we are able to restore client confidence and I even received an On the Spot Award for my performance as Team Lead.