An Internship at Kalpataru Residency which I would rather prefer to call a short journey had given me an opportunity to explore and expose myself to an industry in which I never taught I would work. Kalpataru is one of the prestigious and leading conglomerates spread over Real Estate, Power Transmission and Distribution, Civil Infrastructure and logistics. The focus in real estate has been on the development of premium residential, commercial, retail, integrated townships, lifestyle gated communities, and redevelopment projects primarily in the Mumbai Metropolitan Region (MMR) & Pune. I worked for Kalpataru Residency, part of Kalpataru group which has launched a project for the first time in Hyderabad. On the first day of my internship, I was excited and anxious as real estate is a new field where I need to learn from scratch and work to the best of my potential. I met interns from various B-Schools with diversified culture and backgrounds. Having worked in the field of information technology, I had to adapt and be receptive to the drastic change in the working style and culture of the company. Though I felt it a bit challenging to get accustomed to the people and the environment, it had been an interesting and rewarding experience.
At Kalpataru I have undergone training for three days before I started my job as a sales intern. As I had to directly deal with clients of the company, they made sure that I am trained on behavioural aspects as well. Working in a real estate company gave me an opportunity to come out of the cocoon and experience the reality of selling. At Kalpataru focus had always been on understanding the needs of the client. A week into my internship and I started to handle clients to whom I need to provide details regarding the project and pitch in such a way that they associate with Kalpataru by owning a dream house. In a few days, I have realized the fact that the most important factor to transform a simple interaction into a successful closure is to ask and act immediately on the feedback given or requirement needed. The biggest learning from the internship is “No client is the same and every client needs to be dealt in a different manner”. Right from identifying a prospective client to until follow up, each stage plays a significant role in converting the client. In the later time, I was involved in tasks relating to the analysis of real estate market to know the competitors and strategize accordingly to improve the sales of the company.
Each intern had a one-hour session on the third or last day of training with Sales Manager (Mentor) and senior sales executives where we were given an in-depth explanation about the current project so that we are aware of even the minute detail of the project. I am pleased to have a mentor who had been helpful all through my journey and an excellent guide whom I can reach out for any suggestions at any point in my life.