Approaching Your First Customer - Mr. Walnace Dias, Vice President, RupeeBoss Financial Services Pvt Ltd

The Vinod Gupta School of Management, IIT Kharagpur was honoured to host Mr. Walnace Dias, Vice President, RupeeBoss Financial Services Pvt Ltd for an engaging session on February 5, 2020. A sales guru and an investment specialist with over two decades of experience in multinational corporate giants like GE, Reliance, Airtel, and Etisalat, Mr. Dias delivered a high energy session on "Approaching your first customer", a topic of significant importance to the budding leaders of tomorrow.

The audience got engrossed in the session as Mr. Dias began with an insightful story highlighting the kind of competitive world that awaits the students. He stressed the relevance of maintaining up-to-date product knowledge as a decisive factor for a successful salesperson. He also reflected on the importance of the connections that we make, having a well-tailored sales pitch, finding the right audience and appointment etiquettes as crucial elements forming a disciplined sales practice.

Mr. Dias then proceeded to explain the pivotal role that conversations with the customer play in realizing the sales. He emphasized the need for salespersons to be fearless, persistent, prepared to engage the customers thoroughly enough and to close the conversation on an optimistic note. He concluded the session by demystifying addiction and how to properly read the cues causing it to take the required preventive actions.

A Q&A session followed, where the students posed questions based on a wide array of subjects to which Mr. Dias responded with much wit and wisdom. The Vinod Gupta School of Management, IIT Kharagpur extends its gratitude to Mr. Walnace Dias for such an enthralling session and for sharing his fascinating insights.