Summer Saga 2020 - Internship Experience At Indus Valley Partners

Though the internship was work from home-based due to COVID-19, my mentor and other team members ensured that I did not face any problems in learning. I had daily meetings with them which allowed me to learn a lot about the nuances of diversified portfolios with gargantuan data. The best part of the internship was when I used the product myself and could very well gauge the expectations of the client. The best part of my ‘fintech’ internship consisted of aligning the finance concepts with code and using data analytics on dashboards to gauge the market and offer the best service to clients. In all, it gave me a glimpse of big data. All the three Vs of big data, i.e. volume, variety and velocity were in plenty. Initially, I got a bit confused looking at the sheer number of variables that were used to represent particular security. But, that’s how the finance industry operates, they keep a record of each and everything. The software developers worked hard to write code for the real-time updates of markets and ensured that the clients don’t face any difficulties in accessing the same. The function of business analysts was to act as a bridge between the clients and developers ensuring that the finance concepts and terms are connected in the databases so that information required by clients can be customised as per their needs.

I saw a live application of the implementation of customer relationship management, or CRM as it is popularly known in the MBA. IVP’s product offered a whole bundle to the clients so that they could leave the entire data management to them and concentrate on their investments. This gave me a whole new experience of the expectations of clients in a service-based industry. All in all, the internship was a wholesome experience of finance, technology and CRM giving me the blend of the knowledge acquired in my first year of MBA. I hope the trend continues for other students and batches as well.