Part A
With the ever expanding world where supply struggles to meet demand, where number of companies out there may seem to outnumber the population of a select few states, Aditya Birla Group has somehow always managed to secure its position as one of the top brands. The company's association with such a huge mass is another milestone which many companies struggle to achieve. I, coming from a middle class family with a decent income have always preferred the line of products produced by ABG. I’ve always wondered how the company manages to have such a stronghold in such harsh market conditions and then the answer pops up almost instantly which is the company's diverse line of products. We as consumers have been using so many products since we take our first breath but we are ignorant of the fact that almost 3/4th of the products belong to ABG.
I used to wear non-branded garments as I couldn't afford the branded ones and the fact that I belong to a conservative family, the use of branded goods was discouraged. Still, I tried my luck and visited some stores. I bought 2 tees and a jeans. The price was affordable and quality of the material was superb. After that I haven't used another brand's garments. Surprisingly years later I discovered that the brand that I have been using belongs to ABG. I also encouraged my parents and they have also preferred the brand.
Another example was when we had to build our own house but the soil of the plot was not favourable. The engineer advised that we use best quality cement or else the foundation will not stand its ground. My father, not very educated took me along to a cement shop where we found a variety of cement brands which confused us. After some research, I came to know that Ultratech would be the best choice for our home. It was 15 years ago. The engineer who had advised me is no more in this world but our house stands unmoved. Later on I discovered that this was also a product by ABG. I believe that with today’s fast paced world where innovation and invention have always been in the frontline of all priorities, ABG will continue to amaze us and never fail to impress, for the vision and mission of the company seems to be diversity which is a game changer and world beater.
Part B
My initial days at TCS were the toughest I have faced so far. Having come from a non-IT background with the zeal to make a lasting impression, I pushed myself to master the basics of Computer Networking and Firewalls within two months. I simultaneously started working on issues in order to gain hands-on experience. By the end of these two months, I had earned the confidence of all the senior associates around me and started working in independent shifts, handling customer calls and resolving issues.
One particular incident was extremely gruelling for me, where at least 50,000 users couldn’t log in to the client environment, which had affected business immensely during the peak hours. Even though I had had only four months of experience back then, I recommended that Business Continuity Plan may be initiated in order to ensure business went smoothly. I also managed to resolve the issue in less than 3 hours’ time and received a lot of appreciation for my presence of mind and confidence in handling the operation. My time at TCS has been all about never giving up and being confident of one’s capabilities, and this is the most important attributes I have managed to inculcate there.
