Chronicles of a Travelling Salesman - An IIM A alumnus at Bharti Airtel

I sighed, and wondered what if my parents had thought about it the same way. What if I was born in a place like this? And I moved on, towards the next shop. There was a government school, with kids in the maroon uniform running around the playground; and a few of them ran out of the school when I reached there in my cab. “Anna, anna, oru ride kudunga” (A ride please). With the formal tucked-in shirt and dusty shoes, with a company ID card slung around my neck, I looked like someone who had landed there from an alien world.

I gave them the joy ride they wanted, and the smile on their faces made my day. “What do you study?” I enquired. “History, Geography, Tamil and all na!!” I was curious about what the kids do to pass their time. “Facebook, Youtube videos and we listen to songs.” Internet penetration has surely increased and these government laptops are definitely doing a world of good in these small villages. Their joy ride was to the town nearby, vacation was to Madurai, and Chennai was like the new world they’d land up after crossing a few seas.

I met a few village elders, who spoke about how they rain had dried up there was not much agriculture happening. “Income is drying up here sir. A lot of fights are happening these days. Thieving has increased over the last few months. People want to get to money somehow.” I ask them if the government does nothing about it. “Sir, there is drought relief money given. But we have to run from pillar to post to get that. Even to get the form, it is quite troublesome. The government guys come here just for the votes, and after the elections they don’t really bother much.”

I move on to the next village which is quite close to a fireworks factory. There’s a guy at the retailer talking in broken Tamil. I go over to him, and start making small talk in Hindi. And the guy is quite eager to talk to me. I ask him how he sends money home with the thought of pitching him Airtel’s m-commerce offering. “Mera manager hi bhej deta hai har mahine ghar ko. Free ke liye.” And I had hit a dead end. But I was quite surprised with myself that I managed to walk up to a random guy and speak to him. Things sales does to you!

Evening came, and with it, better weather and a slight drizzle. The smell of chemicals hits the air immediately. My activity for the day involves a kiosk for selling SIMs. People walk up to enquire, and most of them have a silvery tinge to their hands, from hours of stringing together crackers. A guy purchases a SIM, and has trouble putting it in his phone. I offer to help, and open his phone’s cover, and a spoonful of the hazardous cracker chemical falls out into my hands. I ask him if this doesn’t harm him much, given he talks with the same phone.“Sir, we are used to this now. We’ve been doing this for a long time. Our kids will probably end up stopping their education midway to join the same business.”