For an organization to prosper it is better to have extraordinary processes with ordinary people than having ordinary processes with extraordinary people. One of the major reason being the difficulty faced in retaining extraordinary people in any organization. He explained this with an example of India and China competing in Olympics since 1928, but China has gone ahead with their extraordinary processes.
2. Data driven decision making
Most of the times experiments can be conducted and we can reach to a conclusion by hypothesis analysis but because we do not follow a process for making decisions we often make the suboptimal decision.
3. Root Cause analysis
He used various examples to explain the identification of root cause of any problem. The discussion was interesting as participant pondered over some puzzles thrown by Mr. Khatri.
Mr. Khatri also answered the doubts of the candidates regarding their career choices and role of Six Sigma in it. The session ended after a quiz in which everyone participated.
Comments