“Try and Try till you Succeed.”
This is a quote we have heard from our school days.
During my tenure at my previous workplace, I was reminded of this saying once again and realized that this is a learning for life. After a brief induction program and successful completion of my onboard training, I was assigned a project where the client was an insurance company.
Now, coming from an engineering background, I had almost no knowledge of the terminology and the functioning of the industry. Also, the job role assigned to me was one where I needed to have strong functional knowledge along with the technical aspects, had to interact with the client analysts, take updates regarding the business process, payment collection, any new functionality which can be added; since the project was still in its development phase. This required me to be thorough with the complete process flow.
Also, as a part of the learning objectives, I had to complete training and clear an examination for better understanding of the industry. While the course material was very informative and was slowly clearing my doubts, I was not fully prepared before my test and eventually could not clear it in my first attempt.
This was a setback for me as I had not expected this result. I felt even more dejected because my other colleagues who had given the exam with me had cleared in the first attempt. I came back to my desk and thought for sometime what should be my next step. Clearly, this attitude of ‘Why didn’t I make it while others did?’ was not helping me. I decided that I needed to form a timetable where I can allot some time everyday to my learning apart from the regular office work and successfully clear the exam in the retest. I approached my colleagues who had cleared the exam as to what all and how they had prepared. I started taking down the important points which come in handy even today when searching for some information. I spoke to my seniors as well and took their opinion on how I should go about and if there is something which is going wrong from my side.
With this approach of breaking down the entire process into small parts, I could easily clear the exam. This also made my concepts clearer and working within the project easier.
